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Privacy Policy

Last updated: January 2025

Introduction

At Telluna ("we," "our," or "us"), we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bedtime story application and related services.

Information We Collect

Information You Provide

  • Account information (email address, username)
  • Story prompts and descriptions you share with Telluna
  • Feedback and communications with our support team
  • Payment information (processed securely through third-party providers)

Information We Collect Automatically

  • Usage data (how you interact with our app)
  • Device information (device type, operating system)
  • Log data (IP address, access times, pages viewed)

How We Use Your Information

We use the information we collect to:

  • Generate personalized bedtime stories for your child
  • Improve our AI storytelling capabilities
  • Provide customer support and respond to your inquiries
  • Send you important updates about our service
  • Ensure the security and integrity of our platform

Children's Privacy

Telluna is designed to be used by parents and guardians to create stories for their children. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

We take special care with any information related to children and implement additional safeguards to protect their privacy and safety.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and the safety of our users
  • With trusted service providers who assist in operating our service (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability (receive your data in a structured format)

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@telluna.app

Website: telluna.app